UK Mattress Retailers Reviewed
Where you buy a mattress matters as much as which one, because your statutory rights sit with the retailer rather than the manufacturer.
Where you buy a mattress matters as much as which one, because your statutory rights sit with the retailer rather than the manufacturer, and because trial terms, delivery and disposal differ far more between sellers than between similar mattresses.
What to look for
A genuine sleep trial rather than a returns window, delivery to a room of choice, old mattress disposal, and whether the model is an exclusive line you cannot price-check.
What not to weigh
The headline discount. Judge the cash price against what else you could buy the same day.
Other review categories: all reviews · pillows · toppers · protectors · duvets and blankets · bedding · bed frames · retailers
Retailers reviewed
| Retailer | Score |
|---|---|
| Therapur Mattress Review | 6.9 / 10 |
| Vesgantti Mattress Review | 6.4 / 10 |
| Argos Mattress Reviews | Not scored |
| Dreams Mattress Reviews | Not scored |
| Dunelm Bedding Review | Not scored |
| Dunelm Mattress Reviews | Not scored |
| Ikea Mattress Review | Not scored |
| John Lewis Mattress Reviews | Not scored |
| Kirkton House Bedding Review | Not scored |
| Mattress Online Reviews | Not scored |
| Mattressman Mattress Reviews | Not scored |
| Soak And Sleep Reviews | Not scored |
| Time 4 Sleep Reviews | Not scored |
Your rights sit with the seller
The Consumer Rights Act 2015
Your statutory rights sit with whoever sold you the mattress, not the manufacturer. Goods must be of satisfactory quality and last a reasonable length of time, and you have up to six years to bring a claim in England, Wales and Northern Ireland, five in Scotland.
After the first six months the burden of proof shifts to you, so keep your proof of purchase and consider an independent assessment if you need to claim.
The practical consequence: a good mattress from a retailer that argues is a worse purchase than an ordinary one from a retailer that does not.
Exclusive lines, and why you cannot price-check
The big UK chains sell a substantial proportion of exclusive lines: mattresses made for them under their own names, or exclusive specifications of a manufacturer's model. You try one in store, go home to compare prices, and cannot, because the exact model does not exist elsewhere.
That is deliberate rather than accidental, and it is not dishonest. The defence is to take the specification away rather than the name: depth, spring count, spring type, whether the base is sprung or foam, and firmness. Those four travel between retailers where model names do not.
A returns policy is not a sleep trial
A standard returns policy on an unused mattress means you can send it back if you have not slept on it. A sleep trial means you can sleep on it for a hundred nights and change your mind. Those are different products described in similar language.
Firmness is the thing buyers get wrong most often and it cannot be judged without sleeping on a mattress for several weeks. If you are uncertain, a genuine trial is worth paying for and the difference is insurance rather than a premium.
Delivery and disposal are real money
Mattress disposal in the UK typically costs 20 to 40 pounds through a council bulky waste collection, and usually requires getting the mattress to the kerb yourself. Around seven million mattresses go to UK landfill each year.
A retailer that takes the old one away and carries the new one upstairs is providing something with genuine cash value that never appears in a price comparison. If you live in a flat with stairs, weigh that properly rather than treating it as a footnote.