Mattressman Mattress Review
A UK retailer with both showrooms and an online operation, which is the combination that suits how people actually buy mattresses.
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Verdict
A UK retailer with both showrooms and an online operation, which is the combination that suits how people actually buy mattresses. Try in person, decide on specification, then buy wherever the price is right, including here.
Buy it if
You want to lie on a mattress and then buy online, and you would rather do both with one retailer.
Avoid it if
You want the absolute lowest price. A retailer with showrooms carries costs an online-only one does not.
See the current Mattressman offer
Mattressman carries multiple brands alongside its own lines, with showrooms as well as online.
No code needed. The discount is applied automatically at checkout. Opening the site in a new tab.
Mattressman on Amazon UK
Not directly comparable.
No code needed. Prices on Amazon change frequently, so check the seller and the returns terms before you buy. Opening in a new tab.
| Specification | Detail |
|---|---|
| Type | UK bed and mattress retailer with showrooms and online |
| Strength | Multiple brands, which makes cross-brand comparison possible |
| Own lines | Carried alongside branded stock. Check which you are comparing. |
| Trial | Varies by product. A returns policy is not a sleep trial. |
| Services | Delivery and old mattress disposal, usually chargeable |
The scores
The combination that matches how mattresses are actually bought.
Competitive, particularly on clearance and run-out stock.
Multiple manufacturers side by side, which the big chains make difficult.
Good on branded lines, weaker on own-brand where nothing can be price-checked.
Varies by product. Read the terms for the specific mattress.
Available and chargeable. Worth more than people account for.
The genuine advantage. Lying on things is worth more than any review.
Why the retailer matters
Your rights sit with the seller
Under the Consumer Rights Act 2015 your statutory rights sit with whoever sold you the mattress, not the manufacturer. Goods must be of satisfactory quality and last a reasonable length of time, and you have up to six years to bring a claim in England, Wales and Northern Ireland, five in Scotland.
A good mattress from a retailer that argues is a worse purchase than an ordinary one from a retailer that does not.
Use the showroom properly, because most people do not
The strongest argument for a retailer with showrooms is that you can lie on things, and it is the most wasted resource in mattress buying.
Ten minutes, in your sleeping position, with a pillow of roughly the height you use at home. Ask for one. Fifteen seconds sitting on the edge tells you nothing except how firm the edge is.
If you share a bed, go together and both lie on it. A mattress that suits one of you and not the other is the most common bad outcome, and it is visible in a shop in ten minutes.
What you cannot learn in a showroom is how a mattress behaves at month three, which is what the trial period exists for. Use the shop for the question it answers and the trial for the one it does not.
Then compare on specification, not on model name
Take the specification away with you: depth, spring count, spring type and firmness. Those four numbers travel between retailers in a way model names deliberately do not.
The big chains sell a substantial proportion of exclusive lines, so a model tried in one shop frequently does not exist elsewhere. A multi-brand retailer avoids most of that, and it is worth checking whether a given model is an own line before assuming you can price-check it.
The four questions to compare on: how tall are the springs and where do they sit; is the base sprung or foam; how many springs, in what size; and are the edges reinforced. The word hybrid answers none of them.
A correction worth making
Commonly repeated, and wrong
Showrooms are used to choose a mattress and then abandoned, with buyers spending fifteen seconds sitting on an edge before deciding. The useful test is ten minutes lying in the position you actually sleep in, with a pillow of roughly the height you use at home, and both people present if the bed is shared. What a showroom cannot tell you is how a mattress behaves at month three, which is what a trial period is for.
Should you buy it?
Yes, and use the showroom properly: ten minutes, your sleeping position, your pillow height, both of you if you share.
Then compare on depth, spring count, spring type and firmness rather than model name, and check whether the model is an own line before assuming you can price-check it elsewhere.
Questions people ask
How should I test a mattress in a shop?
Ten minutes, lying in the position you actually sleep in, with a pillow of roughly the height you use at home. Ask for one. If you share a bed, go together and both lie on it, because a mattress suiting one of you and not the other is the most common bad outcome.
What can a showroom not tell you?
How a mattress behaves at month three, which is what a trial period exists for. Use the shop for the question it answers and the trial for the one it does not.
What should I compare after trying a mattress?
Depth, spring count, spring type and firmness. Those four travel between retailers in a way model names deliberately do not, because the big chains sell a substantial proportion of exclusive lines.