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Mattress Online Mattress Reviews

Lauren

Written by Lauren

Last Updated: 31st December, 2021
Contents

Mattress Online is a leading retailer for mattresses and beds in the UK. The company works with a vast number of brands and suppliers to provide their customers with various options to choose from and help them get a better night's sleep. Over the years, the company has won several awards and received positive feedback from thousands of customers.

This review will look at our top recommended mattresses, which can all be found on the Mattress Online site. To help provide you with all the details you need, we have also included information about the company, as well as their delivery, payment and contact options.

(Important Facts, Studies, Advice, Considerations & FAQs In Conclusion)

MATTRESSTYPEFIRMNESSWARRANTYPRICE
Silentnight Vilana Limited Edition Miracoil MattressTraditionally Sprung Firm5 Years£399.95
Silentnight Ortho Dream Star Miracoil MattressStandard SprungExtra Firm5 Years£299.95
Sealy Posturepedic Aspen MattressStandard Sprung Firm5 Years£420.67
SleepSoul Comfort 800 Pocket MattressHybridMedium10 Years£229.99
Classic Gold Ortho MattressStandard SprungMedium Firm1 Year£369.95
SleepSoul Bliss 800 Pocket Memory Pillow Top MattressHybrid Medium10 Years£349.99
Prices are referring to the smallest size. Information may be subject to change, please check with the brand/manufacturer before purchasing.
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1. Silentnight Vilana Miracoil Mattress

Silentnight Vilana Limited Edition Miracoil Mattress
(Image credit: Mattress Online)
HIGHLIGHTSSUITABILITY
•  Miracoil springs
•  Eco Comfort Fibre™
•  Chemical-treatment free
• Those who prefer a firm mattress
• Environmentally-conscious individuals
• Sleepers seeking edge support

The Vilana Miracoil Mattress is a limited edition product by Silentnight, consisting of springs and eco comfort fibre. The British-made mattress has a depth of 21cm, and the firmness level is rated as firm. Upon purchasing, you also get a 5-year guarantee.

The SIlentnight mattress has been constructed with Miracoil springs, which have been designed to offer lower back support and aid spinal alignment. To add extra comfort, Silentnight has also added their Eco Comfort Fibre™, which is designed to be breathable and fresh. The mattress has been encased with a Damask cover, which helps to provide durability. In addition, the Vilana Miracoil Mattress has edge support, meaning the edges of the mattress are less likely to sag over time. The mattress is also single-sided, so you're able to rotate the mattress rather than flip it.

For the environmentally conscious, the mattress is vegan-friendly and hence free from any animal by-products. Whatsmore, the mattress is chemical-treatment free, which can be beneficial for the sleeper and the environment. The National Bed Federation has also approved the Silentnight mattress to ensure it meets UK standards and regulations.

(Image credit: Mattress Online)

2. Silentnight Ortho Dream Star Miracoil Mattress

Silentnight Ortho Dream Star Miracoil Mattress
(Image credit: Mattress Online)
HIGHLIGHTSSUITABILITY
• Miracoil spring system
• Damask cover
• Vegan-friendly
• Those on a budget
• People seeking spinal alignment
• Individuals looking for extra support

Silentnight is offering their Ortho Dream Star Miracoil Mattress, which is rated as extra-firm and claims to provide orthopaedic support. The 24cm deep mattress has received thousands of positive reviews, with many customers highlighting the support and value for money.

To help provide orthopaedic support, SIlentnight has used their Miracoil spring system, which is combined with soft fillings to give extra comfort. The Miracoil system has been designed with three zones to support different body areas, such as the head, neck and heavier parts. Additionally, the springs help create a no roll-together effect, which can help you and your partner have separate sleeping zones. In addition to the springs, the mattress also contains breathable Eco Comfort Fibres™ and is covered with a durable Damask cover.

The Ortho Dream Star Miracoil Mattress is also hypoallergenic, meaning it could be a good option for those who suffer from allergies or sensitive skin. Whatsmore, the mattress is also vegan-friendly and has been approved by the National Bed Federation. To protect your purchase over time, you should also receive a 5-year guarantee.

(Video credit: Mattress Online)

3. Sealy Posturepedic Aspen Mattress

Sealy Posturepedic Aspen Mattress
(Image credit: Mattress Online)
HIGHLIGHTSSUITABILITY
• PostureTech Core Support Springs
• Orthopaedic Advisory Board approved
• 5-year guarantee
• Those with a bigger budget
• People seeking back support
• Sleepers looking for pressure relief

The Posturepedic Aspen Mattress by Sealy is a standard sprung mattress that is designed to offer support and orthopaedic benefits and has been approved by the Orthopaedic Advisory Board. The mattress has a depth of 27cm and has been constructed to provide a firm feel.

The Sealy mattress consists of PostureTech Core Support Springs, which are designed to be weight responsive and can help to provide pressure relief. The springs also contribute to the mattresses' orthopaedic benefits and can help support the back. The mattress is covered with a Damask cover with hand tufts, which can help protect the mattress fillings, as well as add to the firm feel.

Customers have rated the Posturepedic Aspen Mattress positive reviews and highlighted the appearance, quality and value for money. When you purchase the mattress, you should receive a 5-year guarantee, which can help to protect your purchase against any faults or damages.

(Video credit: Mattress Online)

4. SleepSoul Comfort 800 Pocket Mattress

SleepSoul Comfort 800 Pocket Mattress
(Image credit: SleepSoul)
HIGHLIGHTSSUITABILITY
• Reflex Foam
• Knitted cover
• 23cm depth
• Sleepers who prefer a medium feel
• Those seeking durability
• People looking for a roll-up mattress

For those seeking a combination of foam and springs, SleepSoul is offering their Comfort 800 Pocket Mattress. The SleepSoul mattress has a depth of 23cm and a medium feel. Customers have praised the mattress for its value for money, quality of materials and style.

Within the Comfort 800 Pocket Mattress, you will find 800 individual pocket springs designed to offer support by responding to different body parts, such as the back and hips. As the springs move independently, it can also help with pressure relief and any aches and pains. To balance against the firm springs, SleepSoul has also included a 2cm layer of Reflex Foam, which can provide comfort and aid with spinal alignment. The layers are encased in a knitted cover that adds breathability and softness.

When you purchase the Comfort 800 Pocket Mattress, you should receive the mattress compactly rolled-up, meaning it may be easier to manoeuver. You will also receive a 10-year warranty with the mattress to help protect the purchase over time.

5. Classic Gold Ortho Mattress

Classic Gold Ortho Mattress
(Image credit: Mattress Online)
HIGHLIGHTSSUITABILITY
• Open-coil springs
• Double-sided design
• Made in Britain
• Those seeking orthopaedic benefits
• People who prefer spring mattresses
• Sleepers who enjoy a medium-firm surface

The Classic Gold Ortho Mattress by Mattress Online is a medium to firm mattress with a standard sprung construction. The Yorkshire-made mattress has a depth of 26cm and includes a 1-year guarantee. Mattress Online recommends this mattress and has placed it in their Top 10 Mattresses for 2021.

The mattress has been designed with traditional open-coil springs, which are interlaced to help provide orthopaedic support and comfort. Mattress Online has also included soft white fibres within the mattress to create a more comfortable sleeping experience. The mattress has been encased with a knitted cover, which is designed to offer breathability. To increase durability, the mattress is double-sided, meaning you can flip it over to maintain the product's good condition.

Through the Mattress Online site, you have access to hundreds of positive customer reviews, with many stating that the mattress was good value for money and offered comfort and style. In addition, the mattress is also fire resistant and has been approved by the National Bed Federation.

(Video credit: Mattress Online)

6. SleepSoul Bliss 800 Pillow Top Mattress

SleepSoul Bliss 800 Pocket Memory Pillow Top Mattress
(Image Credit: SleepSoul)
HIGHLIGHTSSUITABILITY
• 2cm memory foam
• Pillow top design
• Medium firmness rating
• Those with allergies
• People seeking added comfort
• Individuals looking for durability

SleepSoul has combined both comfort and support with their hybrid Bliss 800 Pocket Memory Pillow Top Mattress. The mattress has a depth of 32cm and has a firmness level of medium. Customers have rated the mattress highly and praised the quality, appearance and value for money.

The Bliss 800 Pocket Memory Pillow Top Mattress consists of 800 pocket springs and a 2cm layer of memory foam. The pocket springs are responsive to bodily movements and can therefore help provide support and pressure relief. The memory foam layer is designed to add extra comfort and is able to mould to the sleeper's body, providing a hugging sensation. SleepSoul has also added a pillow top, which is an extra upper layer to help provide an element of comfortable luxury.

The SleepSoul mattress is single-sided, meaning you don't need to flip the mattress. Instead, you can rotate using the turning handles attached to the mattress. In addition, the mattress is also hypoallergenic, which is beneficial for those who suffer from allergies. Upon purchasing the mattress, you should also receive a 10-year guarantee.

About Mattress Online

Mattress Online was founded in 2003 and has become a leading UK-leading retailer, specialising in mattresses and beds. Currently, Mattress Online supplies over 18,000 mattresses, making them the UK's largest stockists. Their mattresses come from a wide range of established brands, and they ensure that their customers will always have plenty of options to choose from.

Mattress Online
(Image credit: Mattress Online)

The mattress retailer states that they prioritise choosing the highest-quality products and handpicking every item from some of the best suppliers in the UK. Their range of mattresses and beds are often created by expert UK craftspeople, which has led to the products receiving multiple awards.

If you purchase with Mattress Online, they also offer many additional benefits. This includes next-day delivery, mattress trials, free delivery and their recycling scheme, where you have the option to recycle your old mattress. Due to their range of high-quality mattresses and additional benefits, Mattress Online has also received the Online Bed Retailer of the Year 2021-22 by the National Bed Federation.

Mattress Online Partnerships

As well as working with an extensive number of suppliers, Mattress Online also works with sleep charities and supports their work. This includes The Sleep Charity and Zarach.

  • The Sleep Charity: Mattress Online makes a yearly donation to The Sleep Charity who help to support families with sleep issues and aim to help people get a better nights sleep. The partnership also means that Mattress Online can colloborate with sleep experts to help improve lives through sleep and wellbeing.
  • Zarach: This charity was set up in 2018 by Bex Wilson and aims to provide beds and bedding to disadvantaged children and their families. Mattress Online has partnered with Zarach to help end bed poverty and to support their "Every Head a Bed" scheme, which helps to give children access to a comfortable bed and nutritious food.
Mattress Online Partnerships
(Image credit: Mattress Online)

"We believe that well rested and well-fed children will be increasingly ready to learn. Through the power of education, they will be able to break the cycle of poverty and improve the breadth of opportunities available to their future selves. Mattress Online's support will enable us to reach more families and continue with the essential work we are doing."

Bex Wilson, Zarach Founder

Mattress Online Reviews

Mattress Online has received plenty of recognition from third-party organisations, review sites and their customers. In addition, on the review site Trustpilot, Mattress Online has received positive ratings from tens of thousands of satisfied customers.

Verified customers have praised the company for its quick and efficient service and how they were kept informed throughout the delivery process. Other customers have given positive feedback regarding the excellent quality of the mattresses and how it helped them to improve their sleep.

Mattress Online Awards

Mattress Online has won several awards over the years. The company credits this to their excellent customer service and high standards in choosing the quality of their products. They also pride themselves on speedy, free delivery. Whatsmore, Mattress Online has also received recognition for their environmental care, as they have a recycling scheme and a 100% landfill diversion guarantee. Here is a list of some of the awards Mattress Online has received:

  • Online Bed Retailer of the Year 2021-22
  • Online Bed Retailer of the Year 2019-20
  • Bed Retailer of the Year 2016-17
  • Bed E-Tailer of the Year 2015-16
  • Bed E-Tailer of the Year 2014-15
NBF Winner
(Image credit: Mattress online)

Contact Mattress Online

There are several ways you can get in touch with Mattress Online if you have any complaints, queries or questions. By visiting their site, you can get all the information regarding the different contact methods.

To talk in person, you can contact them via phone, where they can speak every day of the week. Alternatively, you can send them a message through their contact form, send them an email or write to them by letter. If you prefer a quick response, you can use the chat feature on their website, which can be found at the bottom of the screen.

You also have the option to visit in person at The Bed Shop in South Yorkshire. This allows you to talk to their team of knowledgeable staff face-to-face.

Mattress Online Deliveries and Returns

WHEREWHENPRICE
Standard Delivery Chosen date/timeFree
Two-man Delivery Chosen date/time£20
Saturday DeliverySaturdays£17.50
Prices and availability are subject to change

Mattress Online makes deliveries from 7 am - 8 pm and allows you to book within a 2-hour time slot. For local deliveries, Mattress Online will deliver the mattress themselves; however, they also work with the couriers' Panther and APC.

With standard delivery, you get the mattress delivered to the main entrance of your building, whereas with their two-person delivery service, the mattress can be delivered to a room of your choice. You also have the option to allow Mattress Online to collect our old mattress for an additional £28.

Payment Types

There are several payment options available when paying through the Mattress Online site. You can pay with a credit or debit card, including Visa Debit, Visa Credit, Visa Electron, Mastercard and Maestro. Payment is secured by an SSL certificate, meaning your information will be kept safe. If you prefer, you can also pay through PayPal.

Mattress Online also offer the chance to pay with Klarna. This allows you to spread the cost with no fees or interest. There is more information and FAQ's regarding Klarna on the Mattress Online website.

Mattress Online Mattress Reviews
Pros
Thousands of poisitve reviews and recognition from the National Bed Federation
Extensive range of mattresses and bedding froma variety of brands
Supports and colloborates with sleep charities
Free and flexible delivery times and dates
Easy-to-use site with advice and guidance
Cons
Extra delivery fees for some Scottish postcodes
4.6

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Final Score

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