Dormeo is a mattress and bedding company that specialises in Italian and European design. The company has a wide range of products with different price points, to appeal to a variety of customers. Dormeo uses advanced technology and specialist techniques to construct mattresses that can provide enough comfort and support to improve the sleeping environment of those who own their mattresses.
Please keep reading for more information regarding the brand's services, values and policies and see some of their most popular mattresses.
(Summary in Conclusion with Important Considerations)
MATTRESS | TYPE | THICKNESS | FIRMNESS | TRIAL & WARRANTY | PRICE |
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Dormeo S Plus Memory Foam Mattress | Memory Foam | 20cm | Medium | 60 Nights 15 Years | £599.99 |
Octasmart Plus Memory Foam Mattress | Memory Foam | 17cm | Medium | 60 Nights 18 Years | £599.99 |
Dormeo Memory Plus Memory Foam Mattress | Memory Foam | 17cm | Medium | 60 Nights 15 Years | £629.99 |
Dormeo Options Hybrid Mattress | Hybrid | 23cm | Medium-firm | N/A Nights 1 Year | £349.99 |
Dormeo Options Pocket Sprung Mattress | Pocket Sprung | 22cm | Firm | N/A Nights 1 Year | £99.99 |
Octasmart Hybrid Plus Mattress | Hybrid | 22cm | Medium | 60 Nights 18 Years | £999.99 |
1. Dormeo S Plus Memory Foam Mattress
HIGHLIGHTS | SUITABILITY |
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• 30 comfort combinations • Climalite Silver cover • Sanitized® protection | • Those seeking to improve spinal alignment • People who prefer a customisable mattress • Couples |
The Dormeo S Plus Memory Foam Mattress is an entirely customisable mattress with an s-shaped Ecocell core. The customisable mattress has 30 comfort combinations which include individual halves, that work independently from each other. This means you and your partner can lay next to each other but be on completely different feeling mattresses.
The first layer of the Dormeo S Plus Memory Foam mattress is a 2cm memory foam layer designed to cradle your body and relieve pressure. Surrounding the core of the mattress are the Ecocell® layers, which are separated by colour. The pink side is firmer and provides sturdy support, while the grey side is the softer of the Ecocell® layers. Inbetween the Ecocell® layers is the Octaspring® layer designed in an s-shape to encourage spinal alignment. This layer consists of memory foam that is designed to be eight times more breathable than traditional memory foam and can allow for increased airflow. The layers are encased in a luxurious quick drying Climalite Silver cover, which wicks moisture away, keeping your sleep surface dry and clean.
This mattress also includes Dormeo's Sanitized® protection, which creates an anti-bacterial, anti-dustmite and anti-fungal sleep surface, ensuring that it remains hygienic and healthy. The mattress includes handles for easy manoeuvrability.
2. Octasmart Plus Memory Foam Mattress
HIGHLIGHTS | SUITABILITY |
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• Octavent™ Air System • Octaspring® Aerospace Technology • OEKO-TEX certification | • Environmentally-conscious individuals • People seeking durability • Those with sensitive skin |
The Octasmart Plus Memory Foam Mattress is a three layered design featuring the latest in sleep innovation from Dormeo. This includes open-cell memory foam, Ecocell® foam layer, a layer of Octaspring® and a smart performance cover. The mattress also features Dormeo's Octavent™ air system, which reduces your mattress temperature by up to 3 degrees Celcius.
The removable cover of the Octasmart Plus Memory Foam mattress consists of hundreds of comfort pockets built-in to produce a comfortable sleep surface. The anti-allergenic brings extra freshness and allows for optimum air circulation while also allowing heat to escape. Below the cover is the open cell memory foam layer, designed to cradle your unique body shape and relieve pressure points. In the centre in the Octaspring® layer with hundreds of springs that work together to cradle every inch of your body and provide breathability. This layer uses Octaspring® aerospace technology and responds 3-dimensionally to alleviate pressure from your back, hips and shoulders. Lastly, the base layer of this mattress is the Ecocell foam layer, which uses a permanent 3D structure to create a solid base for the mattress.
The Octasmart Plus Memory Foam Mattress is a green solution, leaving 50% less environmental footprint. This 100% recyclable mattress is free from harmful chemicals and emissions, with an OEKO-TEX certification to prove it.
3. Dormeo Memory Plus Memory Foam Mattress
HIGHLIGHTS | SUITABILITY |
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• Ecocell® foam • Florentine-stitched cover • Air vents | • Those who enjoy a medium firmness • People seeking pressure relief • Individuals who value a hygienic surface |
The Dormeo Memory Plus Memory Foam Mattress is one of Dormeo's original best-sellers and consists of pressure-relieving materials to offer support and comfort. The mattress has received hundreds of positive reviews, with customers rating the product highly for quality and value.
The mattress consists of a 14cm layer of Ecocell® foam and a 3cm layer of memory foam. The latter is designed to contour to the body and provide pressure relief. The Ecocell® foam has an elastic 3-dimensional structure that can offer support, pressure relief and air circulation. To further increase breathability, the mattress comes with four air vents which help to ensure air circulation throughout the night.
The Dormeo Memory Plus Memory Foam Mattress layers are encased in a Florentine-stitched cover. The cover has Sanitised® infusions, which help protect the internal layers from bacteria, fungi and dust mites. Additionally, the cover contains carbon fibres to maintain hygiene and reduce any skin or asthma irritation.
4. Dormeo Options Hybrid Mattress
HIGHLIGHTS | SUITABILITY |
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• Medium-firm feel • Airmesh sides • Non-slip base | • People seeking reduced motion transfer • Those looking for added support • Individuals who prefer a hybrid construction |
Dormeo is offering their Options Hybrid Mattress as a budget-friendly option that uses memory foam and pocket springs to provide a comfortable and supportive feel. The 23cm deep mattress has a medium-firm feel, a firmness level that can appeal to a wide range of sleepers.
To form the hybrid construction, the mattress contains a balance of memory foam and pocket springs. The memory foam is designed to mould to the body while providing support and pressure relief. As memory foam tends to sleep hot, Dormeo has included Airmesh sides to increase breathability and air circulation. In addition to the foam, there is also a layer of individually wrapped pocket springs which are constructed to contour to the body and offer full support. The springs are also designed to reduce 'roll together' and minimise motion transfer.
The Dormeo Options Hybrid Mattress has been completed with a non-slip base, which has been included to keep everything in place and reduce movement. The mattress comes with a 1-year warranty.
5. Dormeo Options Pocket Sprung Mattress
HIGHLIGHTS | SUITABILITY |
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• Individually wrapped springs • Ecocell® foam • 1-year warranty | • Individuals on a budget • Those who enjoy a firm feel • People with aches and pains |
The budget-friendly Dormeo Options Pocket Sprung Mattress is a good option for those who prefer a firm and supportive feel. The mattress has received many top reviews, with customers stating that it helped with aches and pains, as well as providing a comfortable surface.
To create the firm feel, Dormeo has included a layer of pocket springs, which are individually wrapped and designed to offer support. The individual springs are able to contour to the body and are built to reduce movement and disruption on the other side of the bed. In addition, the mattress also contains Dormeo's 3-dimensional Ecocell Foam, which can help provide air circulation and further support. The pocket sprung mattress also includes air mesh sides, which are able to move humid air and fresh air inside. Moreover, there is also a non-slip base to keep everything in place.
The Dormeo Options Pocket Sprung Mattress comes in three sizes, from single to double and king-sized. When you purchase this mattress, you will also receive free delivery and a 1-year warranty.
6. Octasmart Hybrid Plus Mattress
HIGHLIGHTS | SUITABILITY |
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• Octaspring® technology • Octavent™ system • Hypoallergenic cover | • Those with a bigger budget • Hot sleepers • People who value an extended warranty |
The Octasmart Hybrid Plus Mattress is a premium mattress and is a green option, with it being 100% recyclable and also featuring an OEKO-TEX certification. The mattress is consists of 4 layers, including high-quality memory foam, the multi-award-winning Octaspring® technology, individual pocket springs and Dormeo's Ecocell foam base.
Within the mattress you will find the memory foam layer, which is made from open-cell foam and is designed to cradle your body while offering pressure relief. The next layer is the Octaspring® layer, which includes springs that work 3-dimensionally to provide support and pressure relief for different body zones. This layer also features the Octavent™ system, which combines the smart cover and Octaspring® layer to circulate cold air better and release hot air. Next is the individual pocket spring layer, with each 8cm spring reacting individually to provide support and bounce. The base layer is the Ecocell® foam layer. This 3D layer keeps its shape and provides a sturdy base.
The Octasmart Hybrid Plus Mattress is wrapped in a smart cover featuring hypoallergenic properties. The cover also protects against dust mites, mould and bacteria, and features comfort pockets to add an extra layer of comfort.
About Dormeo
Dormeo is an international company with roots in Italian and European design. The company has existed in the sleeping industry for 15 years and has supplied their memory foam mattresses for the last ten years. In order to reach a wide range of people, Dormeo provides a variety of mattresses with different price points to ensure that there is something for everybody.
Their best-selling memory foam mattresses are supplied from Italy and are designed to meet the high standards of European luxury. Their memory foam mattresses have also been constructed with an Ecocell® core, which is designed to mould to the body shape and create a personalised sleeping environment. In addition, Dormeo uses their exclusive Octaspring technology, designed to offer comfort and breathability. This technology also received recognition from the aviation industry by receiving the Crystal Cabin Award.
Dormeo believes in providing ultimate comfort and helping to create a calm and relaxing sleeping environment for their customers. They maintain that a good night's sleep can be beneficial for well-being and health, and good quality mattresses and bedding can help achieve these goals.
Why Buy A Mattress From Dormeo?
Dormeo has over a decade of experience in the industry and uses their experience and expertise to provide high-quality products for their customers. This includes award-winning technology and specially designed foams used within their mattresses. Aside from mattresses, Dormeo also offers beds, mattress toppers, pillows, duvets and more. Therefore, when you purchase with Dormeo, you can buy your mattress and all the other accessories that accompany it.
Good to know!
Dormeo enforces the Modern Slavery Act Policy, which has a zero-tolerance approach towards slavery and human trafficking throughout all business operations. Risk assessments are undertaken as well as having long-standing supplier relationships to maintain this policy.
Other features offered by Dormeo are free delivery on mattresses and beds and a white glove delivery service on particular mattresses. In addition, Dormeo also offers a 60-night trial and a 20-year warranty on selected mattresses to protect your purchase and give you some peace of mind.
Dormeo Reviews
Dormeo has received tens of thousands of positive reviews on third-party review sites. Customers have stated that their mattresses were comfortable, good quality and great value for money. In addition, those who made purchases also indicated that they were impressed by the customer service and delivery.
Whatsmore, Dormeo has also received positive recognition from established third-party publications and has been featured on popular TV shows in the UK.
Dormeo Awards
Dormeo has received several awards for their high-quality products and innovative technology used within their mattresses. In addition to the awards, Dormeo has been recognised by established online publications for supplying top-rated products. Below are some of the awards Dormeo has received in recent years.
- Crystal Cabin Award: This award was recieved in recognition of Dormeo's Octaspring technology which was used aircraft seating concepts in 2017. The technology was seen to offer benefits to customers and the airline interior industry.
- Apex Awards: Dormeo's Octaspring technology recieved more recognition as a 2017 finalist in the APEX Awards. This was related to the airline passenger experience and the Octasopring technology was features in the Best Passenger Comfort Innovation category.
- German Design Award: In 2011, The German Design Council awarded Dormeo with the German Design Award for offering unique and advanced design within their products.
Dormeo Customer Services
If you have any questions, queries or complaints, there are various ways you can contact Dormeo. You can call customer services for free at any time on 0800 2248 361, or you can email them at customer.service@dormeo.co.uk.
Through the website, you can also chat online with a customer service representative who can answer any questions you may have. You can also write to Dormeo at their address in Hampshire. You find all the contact details on the Dormeo website.
Dormeo Deliveries And Services
MATTRESS TYPE | WHEN | WHITE GLOVE SERVICE |
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Dormeo Memory Foam Mattress | 14-28 Working Days | No |
Octaspring Mattress | 7-21 Working Days | Yes |
Octaspring Mattress + Divan | Up to 28 Days | Yes |
Dormeo Options Mattress | 5 - 7 Working Days | No |
Dormeo offers free delivery with all Dormeo mattresses, including those who live in the Highlands and Islands of Scotland (except for Divan sets and some Octaspring mattresses). However, they charge £4.95 for smaller items under £79 to cover postage and packing.
In addition, Dormeo offers a white glove service with some of its mattresses. This involves a 2-man delivery service who will deliver and set up your new mattress in the room of your choice. You can also arrange the collection of your old mattress by contacting the Customer Service Team 24 hours before placing the order.
Dormeo Memory mattresses do not include a white glove service but will arrive vacuum packed in a box. Dormeo states it should take 15 minutes for the mattress to regain its standard shape and should be ready to sleep on after 6 hours.
Dormeo Returns And Exchanges
Dormeo offers a 60-night trial period on selected mattresses, which allows you to try out the mattress in your own home and return it with a full refund if you are not satisfied. You can also arrange a mattress update or exchange within 60 day period.
With the budget-friendly Dormeo Options mattresses, there is a 14-day guarantee, and returns will only be accepted if the product is unopened and returned in original packaging. The complete return address can be found on the Dormeo website.
Payment Methods
Dormeo offers a wide range of payment options, including the opportunity to pay using Financing with Klarna. This allows you to pay over an extended period of time without any interest. Other payment options include:
- Visa
- Mastercard
- PayPal
- American Express
- GeoTrust