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Emma Hybrid Mattress Review


Written by Kyle

Last Updated: 1st January, 2022

For this Emma Hybrid mattress review, we actually look at Emma’s very first mattress to hit the UK. Many believe the Emma Orignal mattress was their first mattress but was rather this Hybrid that was removed from the market to better the design and overall performance.

Having experienced great success in Germany Emma has now entered the UK market and has quickly become one of the UK's most awarded mattress brands thanks to its popular mattresses. Now that you have a brief back story, let’s dive right into the Emma Hybrid mattress review.

✓ Couples
✓ Side sleepers and lighter back sleepers
✓ Lightweight people
 • Softer feel despite medium firmness rating
 • Not ideal for front sleepers
 • Fragile handles on the side

(Summary in Conclusion with Important Considerations)

Mattress Performance Test

1. Pressure Relief

Mattress pressure test Emma Hybrid

Although the Emma Hybrid is considered a medium-firm mattress it has a quite soft feel to it which can help with pressure relief if you are an average or below-average weight sleeper. For heavier individuals, it can result in a higher pressure on certain points depending on your sleeping position as shown below.

• Side Sleepers➮ It provides good pressure relief for side sleepers, even of average weight as it allows for just the right sinkage of the hip and shoulder area into the mattress, distributing the weight correctly.
• Back Sleepers➮ We noted a slightly higher pressure around the shoulder area and also the hips but the mattress still felt comfortable in this position.
• Front/ Stomach Sleepers➮ The mattress might be a bit too soft for front-sleepers. As we can see, the mid-section of the sleeper sinks a bit deeper into the mattress which could cause unhealthy spinal misalignment.

2. Temperature Regulation

Heat retention test Emma Hybrid

The Emma Hybrid features a layer of mini pocket springs which, in all honesty, might not do too much for the support of the mattress given their very limited height. They do however seem to add some breathability to the, otherwise quite foam-dense, mattress. Our temperature tests showed very good results as very little heat was trapped in the mattress.

Many cooling mattresses will include pocket springs to increase breathability.

3. Spinal Alignment

Spinal alignment Emma Hybrid

A correct spinal alignment is very important for our future back health. We might not notice anything at first but down the line, we could start having back-related problems so it's crucial that we get a mattress that suits our body type and weight.

As we can see on the image, the spinal alignment for the Emma Hybrid is quite good, although our test person might be on the heavier side for this mattress since the hip area is better aligned than the upper back, meaning that this mattress may be better suited to lighter individuals.

4. Motion Isolation

How well a mattress isolates motion is especially important if you're sleeping next to someone. A good couple's mattress should not wake you up when your partner tosses and turns in bed and generally speaking, the bigger the spring percentage in a mattress, the less it tends to isolate motion.

As previously mentioned, the springs in the Emma Hybrid are very small and although the mattress has a bit of spring to it, the foam layers absorb most of the motion, making this a good mattress for couples.

5. Edge Support

In order for a mattress to stay in good shape for a longer period of time, it is important that it has proper edge support. When occasionally sitting in bed it is often on the edge, and this could make the mattress lose its shape over time. Good edge support is also important when we sleep next to someone as we often tend to sleep closer to the edge of the mattress and without proper support we can get the feeling of rolling off the mattress.

Our tests showed okay results for the inner edges of the Emma hybrid while less great on the outer edges this is very common for mattresses that come in a box.

Emma Hybrid Mattress Firmness 

Firmness is a subjective topic and difficult to measure exactly as what is firm to one person can be soft to another. The Emma Hybrid is considered to be a medium firmness mattress that suits the largest group of sleepers. Our tests did however show that this mattress is on the softer side of medium, making it more suitable for lighter weighted sleepers or average-weight side-sleepers who need a bit of extra give in the shoulder and hip area.

This is why it is so good that Emma offers a 200-night trial on their mattresses as you can test them and see for yourself how you like the firmness of the Emma Hybrid. We always recommend trying the mattress out for about 3-4 weeks for your body to adjust to the new mattress and so you can feel all its benefits.

Emma Hybrid firmness

Emma Hybrid Mattress Construction & Certifications

Similarly to the Emma Premium Mattress and Emma Luxe Mattress, the Emma Hybrid is made here in the UK and follows all safety and health regulations. Our Emma Hybrid mattress review takes a deeper look into the 4 layers construction, highlighting the main properties of each layer so you get a better understanding of the mattress make-up and what it really has to offer.

The construction is similar to their award-winning Original model but Emma has opted for adding a layer of mini pocket springs that add some extra bounce and increased sinking in feeling, more of a traditional feel compared with the Emma Original.

Below is a great video showing the creating of the Emma Hybrid from start to finish. This can give you a better idea about how it's made and the exact processes that take place to make the Emma.

Emma Hybrid Mattress Layers 

Emma Hybrid layers
  1. Top Comfort Layer - The top comfort layer is Emma’s very own trademarked Airgocell® foam. It is made from traditional polyurethane foam but is less dense. This ensures more airflow and happens to also make the foam softer. This layer gives the mattress a cloud-like feeling, constantly adjusting to your body movement.
  2. Encapsulated Pocket Springs - When Emma first brought out the Hybrid model it had up to 2000 individual conical pocket springs optimised to balance out pressure disparities. By individually wrapping the springs, this ensures every spring moves independently from another. Therefore the body contouring does not stop at the top layers but is also extended throughout the whole mattress. These mini springs will not make a bigger difference to the support of the mattress but they can enhance the breathability of the mattress.
  3. Middle Memory Foam Layer - Visco-elastic foam or also known as memory foam mattresses typically retain heat but by strategically placing it below the top breathable layer this issue is combated. Memory foam has a slower response time than the above poly foam layer so it can provide more pressure relief and act as a transition layer so you also obtain the benefits from the below layers. It also provides great motion isolation which comes in gandy when sleeping next to a partner.
  4. Supportive Base Layer - This layer is very important as the support comes from this base layer. It is made from HRX (High Resciliency Extra) cold foam with cut out zoning. These channels do not only allow for optimal spinal alignment in most sleeping positions but also happen to allow more air to flow through the mattress which can help combat any potential bacteria buildup.
Emma hybrid mattress review pocket springs

Emma Hybrid Mattress Cover 

The top and side cover is made from 99% polyester and 1% elastane, making it naturally stretchy. This helps with the removal and putting the cover back on. The soft top cover is also highly breathable thanks to its woven structure. The bottom half of the cover is made of 87% polyester and 13% polypropylene and is more robust as this will be in constant contact with the surface of the bed frame.

The mattress also includes 4 handles (two on each side) which are handy, although feel a bit fragile in comparison to the weight of the mattress. Additionally, the Emma Hybrid mattress cover is moisture-resistant, removable and machine washable at 40 degrees Celsius which makes it very practical in case any unwanted spills occur. We would however always suggest using a mattress protector to help your mattress stay fresh and clean for longer.

How Thick Is the Emma Hybrid Mattress?

All the layers and the cover add up to about 25 cm in thickness, this is the industry standard so your current bedsheets should fit. The Emma Hybrid can also carry up to 20 stones or 130 kg per person.

Emma Trial and Warranty 

Emma offers a 200-night risk-free trial with all their mattresses including the Hybrid. This lets you try the mattress for up to 200 nights at home and if you are not happy with the mattress you can send it back. All mattresses are delivered at zero cost to you and returns are done smoothly through their returns platform and free of charge. Emma will contact their partner to arrange a time with you to pick up the mattress.

The returned mattresses are thoroughly sanitised and given to charity or sold as refurbished mattresses.

The mattress also comes with a 10-year warranty on dimensional stability and durability of the core materials. This way you are covered down the line as well.

Emma Hybrid Mattress Delivery 

The Emma Hybrid mattress comes rolled, vacuum sealed and in a protective carton box. We like that Emma focused on attention to detail and included an unboxing tool so you carefully cut the plastic open, as well as a care guide. We would not advise you to keep the mattress in the box for more than two weeks as this may affect the expansion and structure of the pocket springs when you do decide to open it.

The mattress is delivered by UPS, DPD or Rhenus and your order will be dispatched in 1-3 business days from the date of purchase.

Emma Hybrid mattress delivery

Additional Services Offered by Emma

Emma now, after customer feedback, provides same-day old mattress removal service at a fee of £39, usually, bed-in-a-box companies offer same day collection which is very impressive and practical for you. This is done by a third party who collects the mattress from your room of choice. The mattresses will either be recycled or disposed of.

Please know that this option can only be added with your mattress order and not after you order the mattress. If you like you can always add it to your order and claim a refund if you don’t decide to use it. Another Service Emma offers is a premium delivery which is available for certain products and can either be free to at an extra cost, depending on your order.

Payment Options

  • Debit/Credit Card  
  • Paypal
  • Amazon Pay
  • DivideBuy (0% installments) 

Emma Hybrid Mattress Price and Sizes

Emma is sticking to UK sizes only and offer the Emma Hybrid mattress in the following sizes. Please be aware these are standard prices so make sure to have a look at our discounts here for possible exclusive savings.

SIZEDIMENSIONSPRICE (excl. discount code)
Emma Hybrid Single size mattress90x190x25 cm£589
Emma Hybrid Small double size mattress120x190x25 cm£789
Emma Hybrid Double size mattress135x190x25 cm£809
Emma Hybrid King size mattress150x200x25 cm£919
Emma Hybrid Super king size mattress180x200x25 cm£1,029
*prices and availability may be subject to change

Emma Mattress Customer Reviews 

Although we always do a full in-depth review and research, please also look at what some customers have to say about the Emma Hybrid mattress as you might find the answer you're looking for there.

Emma Hybrid Mattress Awards 

As the Emma Hybrid mattress is relatively new to the market it is still making it up the ranks and collecting awards. The Emma Hybrid mattress did make it onto our Best Hybrid Mattress Picks. Currently, it has the following awards and recommendations.

  1. Which? Best Buy


  • Once you receive the mattress and feel it is not perfect simply contact customer service and they may if available dispatch at zero cost to you either a firm or soft comfort layer to maximise your comfort.
  • The mattress is on the softer side of medium.
  • Emma also has a site for Ireland.

Should I Buy an Emma Hybrid Mattress? 

In order to wrap up this Emma Hybrid mattress review, we would recommend the Emma Hybrid for those looking for:

  • A breathable and balanced mattress for lightweight sleepers and average weight side sleepers.    
  • A well-priced mattress that’s made from great quality materials in the UK. 
  • A mattress with slightly more bounce.
Emma Hybrid Mattress Review
Material Quality
Motion Isolation
Edge Support
Sex/ Bounce
Company Reputation
Value for Money
200-night risk-free trial
10-year warranty
Free delivery and returns
Machine washable cover
Free complementary comfort layer if requested
Only UK sizes available
Fragile handles

One comment on “Emma Hybrid Mattress Review”

  1. 2.9
    Emma Hybrid

    I purchased in April, so have given it a fair trial, and am finding it to be far too firm for me. Unfortunately their customer service haven’t replied to my queries using the form on their website (3 of them) requesting a return within the 200 day period. However, I have recently bought an Emma Original for my stepdaughter’s bed (she has one at her mum’s house so I know it’s comfortable for her) and I used the website query service to ask whether I could add a mattress cover to the order and the reply was extremely prompt!
    I’m not at all happy that almost a week later I am still awaiting a reply on my return.
    I need to add that my partner has no issues with the Hybrid mattress but I’m affected by an abnormal curve in my spine and need something a little less firm. I don’t normally post negative reviews, but there is no way of getting through to this company that is apparent other than through their website. It is their customer service promise I’m not happy with regarding returns - Emma you need to fulfil your promises!

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Material Quality
Motion Isolation
Edge Support
Sex/ Bounce
Company Reputation
Value for Money
Final Score


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