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Emma Hybrid Mattress Review

Last Updated: September 27, 2021

For this Emma Hybrid mattress review, we actually look at Emma’s very first mattress to hit the UK. Many believe the Emma Orignal mattress was their first mattress but was rather this Hybrid which was removed from the market to better the design and overall performance.

Having experienced great success in Germany Emma has now entered the UK market. Now that you have a brief back story, let’s dive right into the Emma Hybrid mattress review (SUMMARY AT THE END).

Emma Hybrid Mattress Construction 

Similarly to the Emma Premium Mattress, the Emma Hybrid is made here in the UK and follows all safety and health regulations. Our Emma Hybrid mattress review takes a deeper look into the 4 layers construction, highlighting the main properties of each layer so you get a better understanding of the mattress make-up and what it really has to offer.

The construction is similar to their award-winning Original model but with that extra bounce and increased sinking in feeling, more of a traditional feel compared with the Emma Original.

emma hybrid mattress layers
(Image credit: Emma)

Emma Hybrid How It's Made

Below is a great video showing the creating of the Emma Hybrid from start to finish. This can give you a better idea about how its made and the exact processes that take place to make the Emma.

Emma Hybrid Mattress Cover 

The top and side cover is made from 100% polyester, which is stretchy in nature. This helps with the removal and putting the cover back on. The soft top cover is also highly breathable, thanks to its woven structure. The bottom half of the cover is made of 89% polyester and 11% polypropylene, the bottom is more robust as this will be in constant contact with a surface, which is great to see the lengths Emma has gone to create a mattress that is made to last.

It also includes 4 handles (two on each side) which are handy, additionally, the Emma Hybrid mattress cover is removable and machine washable at 40 degrees Celsius, this makes the cover very practical in case you any unwanted spills occur.

cover review emma hybrid
(Image credit: Emma)

Emma Hybrid Mattress Layers 

1. Top Comfort Layer (4cm)

The top comfort layer is Emma’s very own trademarked Airgocell® foam. It is made from traditional polyurethane foam but is less dense. This ensures more airflow and happens to also make the foam softer.

This layer gives the mattress a cloud-like feeling, constantly adjusting to your body movement.

airgocell top foam layer
(Image credit: Emma)

2. Encapsulated Pocket Springs (2cm)     

When Emma first brought out the Hybrid model it had up to 2000 individual conical pocket springs optimised to balance out pressure disparities.
By individually wrapping the springs, this ensures every spring moves independently from another. Therefore the body contouring does not stop at the top layers but is also extended throughout the whole mattress.

emma hybrid springs
(Image credit: Emma)

3. Middle Memory Foam Layer (3cm)   

Visco-elastic foam or also known as Memory foam typically retains heat but by strategically placing it below the top breathable layer this issue is combated.

Memory foam has a slower response time than the above poly foam layer so it can provide more pressure relief and act as a transition layer so you also obtain the benefits from the below layers.

pressure relieving memory foam layer
(Image credit: Emma)

4. Supportive Base Layer (16cm)     

This layer is very important, the support comes from this base layer. It is from high-density cold foam with cut out zoning. These channels not only allow for optimal spinal alignment in all sleeping positions but also happen to allow more air to flow through the mattress which combats any potential bacteria buildup.

cold foam base
(Image credit: Emma)

How Thick Is the Emma Hybrid Mattress?

All the layers and the cover add up to about 25 cm in thickness, this is the industry standard so your current bedsheets should fit. The Emma Hybrid can also carry up to 20 stone or 130 kg per person.

Emma Hybrid Mattress Firmness 

After reviewing the construction of the layers we would now like to share our thoughts on the firmness and feel. From our Emma Hybrid mattress review and research, we rate it a 6.5 out of 10 on the firmness scale.

emma hybrid firmness rating
(Image credit: The Mattress Guide)

This firmness works best for people with differing sleeping preferences as it’s more versatile.

We always recommend trying the mattress out for about 3-4 weeks for your body to adjust to the new mattress and so you can feel all its benefits. Sometimes even longer depending how long you have been using your current mattress.

Aesthetics and Design 

All in all, it is very minimalistic and neutral so it should appeal to most of the market. Do remember the cover is washable so you can sleep directly on the cover but we would recommend using bedsheets to prolonge the longevity of the mattress.

hybrid design
(Image credit: Emma)

Emma Trial and Warranty 

Emma offers a 100-night risk-free trial with all their mattresses including the Hybrid. This lets you try the mattress for up to 100 nights at home and if you are not happy with the mattress you can send it back.
All mattresses are delivered at zero cost to you and returns are done free of charge. The returned mattresses are recycled for other industries or given to charities like the British Heart Foundation and Debra. Emma will contact their partner to arrange a time with you to pick up the mattress.

The mattress also comes with a 10-year warranty on dimensional stability and durability of the core materials. This way you are covered down the line as well.

Emma Hybrid Mattress Delivery 

The Emma Hybrid mattress comes rolled, vacuum sealed and in a protective 45x45x110 cm box. We like that Emma focused on attention to detail and included an unboxing tool so you carefully cut the plastic open as well as a care guide.

The mattress is delivered by UPS or DPD depending on the size ordered. Delivery is in 6-9 business days from the date of order.
We would not advise you to keep it in the box for more than two weeks as this may affect the expansion and structure of the pocket springs when you do decide to open it.

emma hybrid box delivery
(Image credit: Emma)

Additional Services Offered by Emma

Emma now after customer feedback provides same-day old mattress removal service at a fee of £35, usually, bed-in-a-box companies offer same day collection which is very impressive and practical for you. This is done by a third party who collects the mattress from your room of choice. The mattresses will either be recycled or disposed of.

Please know that this option can only be added with your mattress order and not after you order the mattress (we dug deep to find out what customers had to say). If you like you can always add it to your order and claim a refund if you don’t decide to use it.

Another Service Emma offers is a Saturday delivery which is also £35, your mattress will be delivered between 9 am and 12 am. This is great option for those working throughout the week. 

Payment Options

  • Debit/Credit Card  
  • Paypal
  • Klarna (0% installments) 

Emma Mattress Price and Sizes

Emma is sticking to UK sizes only and offer the Emma Hybrid mattress in these sizes. Please be aware these are standard prices make sure to have a look our DISCOUNTS HERE for big exclusive savings.

SIZEDIMENSIONSPRICE (excl. discount code)
Emma Hybrid Single size mattress90x190x25 cm£519
Emma Hybrid Small double size mattress120x190x25 cm£679
Emma Hybrid Double size mattress135x190x25 cm£729
Emma Hybrid King size mattress150x200x25 cm£799
Emma Hybrid Super king size mattress180x200x25 cm£899
*prices and availability may be subject to change

Emma Mattress Customer Reviews 

Although we always do a full in-depth review and research, please also look at what some customers had to say about the Emma Hybrid mattress perhaps there are the answers you are exactly looking for.

Emma Hybrid Mattress Awards 

As the Emma Hybrid mattress is relatively new to the market it is still making it up the ranks and collecting awards. The Emma Hybrid mattress did make it onto our Best Hybrid Mattress Picks. Currently, it has the following awards and recommendations.

  1. Which? Best Buy


  • Once you receive the mattress and feel it is not perfect simply contact customer service and they may if available dispatch at zero cost to you either a firm or soft comfort layer to maximise your comfort.
  • The mattress is vegan.
  • Emma also has a site for Ireland.

Should I Buy an Emma Hybrid Mattress? 

Here are our last words and points on this Emma Hybrid mattress review, We would recommend the Emma Hybrid for those looking for:

  • A breathable and balanced mattress for variable sleepers.   
  • A well-priced mattress that’s made from great quality materials in the UK. 
  • A mattress with slightly more bounce.
Emma Hybrid Mattress Review
Material Quality
Motion Isolation
Edge Support
Sex/ Bounce
Company Reputation
Value for Money
100-night risk-free trial
10-year warranty
Free delivery and returns
Machine washable cover + handles
Free complementary comfort layer if requested
Only UK sizes available
Longer delivery time

One comment on “Emma Hybrid Mattress Review”

  1. 2.9
    Emma Hybrid

    I purchased in April, so have given it a fair trial, and am finding it to be far too firm for me. Unfortunately their customer service haven’t replied to my queries using the form on their website (3 of them) requesting a return within the 200 day period. However, I have recently bought an Emma Original for my stepdaughter’s bed (she has one at her mum’s house so I know it’s comfortable for her) and I used the website query service to ask whether I could add a mattress cover to the order and the reply was extremely prompt!
    I’m not at all happy that almost a week later I am still awaiting a reply on my return.
    I need to add that my partner has no issues with the Hybrid mattress but I’m affected by an abnormal curve in my spine and need something a little less firm. I don’t normally post negative reviews, but there is no way of getting through to this company that is apparent other than through their website. It is their customer service promise I’m not happy with regarding returns - Emma you need to fulfil your promises!

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Material Quality
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